Returns policy
We accept returns within fourteen (14) days of the delivery date.
If you would like to return an item purchased on blazyshower.com, please send us a request for a return authorization on care@blazyshower.com
All returns must be shipped back to us within five (5) working days of the request approval.
The merchandise must be in its original condition with the original packaging. Items that have been worn, used, altered, or damaged are not eligible for return.
If a dispute arises about the fact of the product's use, an independent examination is carried out.
Refund
Please allow up to five (5) business days for refunds to be processed once our warehouse has received your return. Refunds will be credited back to the original form of payment.
Shipping Fee and VAT
Any shipping and handling charges and paid taxes cannot be refunded. The customer is responsible for return shipping costs.
Damaged/wrong items
If you have received a damaged item or your order is incorrect, take a photo and send it to our customer service via email care@blazyshower.com within three (3) business days of receiving the merchandise. We will take care of it.
Return sale items
If you've purchased discounted items or last items in our shop BLAZY SHOWER, you will not be eligible for a return or refund. However, you are welcome to exchange your sale item for a different size or a different style provided it is equal or greater in value to your original purchase.