Returns & Refund

Refund Policy

We guarantee purchase return from any part of the world as long as clothes haven’t been worn, the commercial look and shape are preserved, and the original packaging, label and receipt of payment are presented. You have 14 days upon receiving order to return it. We suggest you issue your return during first seven days.

If you bought discounted items or last items in our shop BLAZY SHOWER, we will not be able to process returns or refunds; however, you are welcome to exchange your sale item for a different size or a different style provided it is equal or greater in value as your original purchase. Exchanges and returns do not include prepaid return labels or refunds for return shipping costs.

The returned/exchanged goods must be in the same condition in which you received it, without pollution or damage. Be mindful of makeup rubbing off on the garment. To cancel your order, write to us at our legal address or send us an email.

The money will be returned in the same manner that the original transaction was made or otherwise if this was previously agreed upon. If you canceled your order after it was delivered, we have the right to refuse the refund until we receive the goods back or you provide evidence that the goods were sent back to us. 

Return conditions

Goods must be returned with all BLAZY SHOWER labels. We have the right to reject the application for a refund if goods are returned in an inappropriate manner.

Products must be returned with all original packaging, boxes and labels.

You must notify us of the returned product by email so that we can quickly identify the returned product.

If you bought discounted items or last items in our shop BLAZY SHOWER, we will not be able to process returns and refunds. 

Repeat returns

We keep records of returned goods and your history as a customer. We are very loyal to the return of goods and simplify the procedure if you have completed it once before. However, if we see that you are continually making returns, we have the right to close your account, and we will notify you before doing so.

Step by step guide to return items

Step 1:
Make sure that the item is undamaged and unwashed. We accept return items in the same conditions in which they were packed. We are ready to review your return if the 14-day period after delivery has not expired.

Step 2:
Please contact us at care@blazyshower.com to make your return request.

Step 3:

Pack your item in the BLAZY SHOWER box that you received from us. You must use any trackable shipping service at your expense.

Step 4:
Send us the tracking number. We need this information to process your return.

Step 5:
Please allow 2-3 weeks for us to receive your refund. We will let you know once the items are received and the refund is processed. 

Shipping Fee and VAT

Any shipping and handling charges and paid taxes cannot be refunded.

Damaged/wrong items

If you have received a damaged item or your order is incorrect, take a photo and send it to our customer service at care@blazyshower.com. We will take care of it.

Return sale items 

If you've purchased discounted items or last items in our shop BLAZY SHOWER, you will not be eligible for a return or refund. However, you are welcome to exchange your sale item for a different size or a different style provided it is equal or greater in value to your original purchase.